Free self-assessment · 10 questions · 3 minutes

How well does your venue understand the experience inside its events?

How well does your venue understand the experience inside its events?

How well does your venue understand the experience inside its events?

Most venues know what happened at every event. Far fewer know how it was experienced, or what to do about it next. Answer ten questions and get your Experience Intelligence score, a breakdown across five capabilities, and three next moves.

Most venues know what happened at every event. Far fewer know how it was experienced, or what to do about it next. Answer ten questions and get your Experience Intelligence score, a breakdown across five capabilities, and three next moves.

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See how it’s scored

57%

57%

of venues track a different metric than the one they say matters most

50%

50%

of venue teams regularly work from inconsistent information about the same event

14%

14%

of venue leaders report a complete view of their operation

Source: Momentus Technologies, The State of Venue Performance 2026. 300+ venue leaders across 20+ countries.

The Experience Intelligence Assessment

The Experience Intelligence Assessment

Five capabilities, two questions each. Answer for how things actually work today, not how they’re supposed to.

Five capabilities, two questions each. Answer for how things actually work today, not how they’re supposed to.

Experience Intelligence Assessment

Before you start, two quick things about your venue.

Your answers shape the results. Nothing here is scored.

What kind of venue are you?
Do you use Momentus?
About 3 minutes. No email needed until you want your score.

The gap is visibility, not effort.

The gap is visibility, not effort.

Momentus Technologies surveyed 300+ venue leaders for The State of Venue Performance 2026. Three findings explain why experience data matters more every quarter.

Momentus Technologies surveyed 300+ venue leaders for The State of Venue Performance 2026. Three findings explain why experience data matters more every quarter.

57%

57%

The measurement gap

Most venue leaders know which metric should define success. 57% track something else because it’s easier to reach. For venues that live on repeat business, “would this planner book us again?” is that metric, and it is rarely measured on purpose.

50%

50%

The visibility ceiling

Half of venue teams regularly work from inconsistent information about the same event, and only 14% report a complete view. Experience data has the same problem one layer up: it sits in inboxes and survey tools that don’t know which event they belong to.

2–3x

2–3x

What top performers do

The highest-rated venues don’t have bigger teams. They review on a fixed cadence, trust their data, and are 2 to 3x more active on AI because they built the data foundation first. Experience intelligence is that foundation for the customer side of the business.

Event volume grew 8% last year while revenue per event fell every quarter. More events, less yield, and a smaller margin for not knowing how each one was experienced.

Event volume grew 8% last year while revenue per event fell every quarter. More events, less yield, and a smaller margin for not knowing how each one was experienced.

What a 30 out of 30 looks like

What a 30 out of 30 looks like

No one remembers to send a survey. No one builds the report. The experience tells the organization what it needs.

No one remembers to send a survey. No one builds the report. The experience tells the organization what it needs.

1

An event happens

In Momentus or your event system of record.

2

Feedback is requested automatically

Clients, attendees, and partners are asked at the right moment in the lifecycle.

3

AI turns responses into intelligence

Themes, sentiment, risks, and what changed since last time.

4

Experience meets event data

Every insight knows its event type, client, venue, and date.

5

The next event gets better

Teams see what deserves attention, act, and verify it worked.

See the Momentus integration

Live event organizations already managing experience differently

Minneapolis

Minneapolis

RBC Convention Centre

RBC Convention Centre

Rochester Riverside Convention Center

Rochester Riverside Convention Center

Wheeler Opera House

Wheeler Opera House

KKL Luzern

KKL Luzern

Momentus Technologies partner · AWS Startups · Google for Startups · Microsoft for Startups

Frequently asked questions

Frequently asked questions

Is the assessment free?

Do I need to use Momentus?

How is the score calculated?

What happens to my answers?

Can my whole team take it?