Feedback Without Barriers: Introducing Public Surveys

In today’s customer experience landscape, listening is no longer optional, it’s a competitive edge. But until now, gathering meaningful feedback has come with friction: email lists to manage, contacts to upload, and response rates that depend on timely outreach.

That changes today.

With the launch of Public Surveys, Survey Loop just made it dramatically easier to collect feedback, whether you’re in the office, at an event, or talking to walk-in customers. No lists. No logins. Just insight.

The Problem With Private-Only Surveys

Before this release, Survey Loop surveys required a pre-defined list of recipients. You could upload a CSV, integrate with your CRM, or manually add emails to reach customers after an interaction. It worked well for post-sale follow-ups, customer NPS, and service feedback, but it limited how and when you could ask questions.

• Want to gather anonymous input from your team? Too hard.

• Need real-time feedback at a conference? Not possible.

• Want to let customers scan something and leave feedback on the spot? Not yet.

  
  

Now, that all becomes possible with Public Surveys.

What Are Public Surveys?

Public Surveys open the door for anyone to respond, without needing to be on your contact list.

You can:

• Generate a shareable link to a survey

• Allow anyone who lands on the page to respond

• Embed the link in a QR code (we’ll get to that in a second)

• Choose between collecting name and email or making it completely anonymous

  
  

No setup hurdles. Just post it, scan it, and start collecting insights instantly.

Why This Matters

This isn’t just a new survey type, it’s a new way to think about feedback. Public Surveys expand the value of Survey Loop across your entire organization. Here’s how:

Listen In More Moments

Run internal employee pulse checks. Collect feedback after in-person events. Place a QR code in your lobby for walk-in clients. The possibilities now extend well beyond email.

No More Contact Lists

Public Surveys remove the need for contact uploads and integrations. This is perfect for one-off events, pop-ups, or campaigns where speed and simplicity are key.

Go Anonymous, Get Honest

Sometimes, anonymity is the only way to get real answers. Whether it’s employee sentiment or sensitive topics, Public Anonymous Surveys help you uncover the truth.

The QR Code Advantage

Every Public Survey comes with a fully customizable QR code. Design it to match your brand with logos, shapes, colors, and even custom call-to-action text.

Place it on:

• Signage

• Product packaging

• Name badges

• Receipts

• Email signatures

• Business cards

• Conference booths

When feedback is this accessible, response rates rise, and so does your understanding of the people you serve.

A Simpler Way to Listen

At Survey Loop, we believe innovation doesn’t start with ideas—it starts with listening. Public Surveys are built to help you listen in more places, with less effort.

This launch makes feedback collection:

• Easier

• More flexible

• More scalable

• More human

Whether you’re collecting customer insights, team input, or on-the-ground observations, now you can do it with fewer barriers and better results.

Try Public Surveys Today

Ready to see just how easy feedback can be?

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