About Salesforce

Salesforce’s CRM combined with Survey Loop’s feedback engine gives your teams real-time visibility into customer sentiment, satisfaction, and opportunities.

How This Integration Works
  • Automatic Sync: Push survey results into Salesforce records.

  • Trigger Surveys: Send surveys after key interactions — like case closure or deal completion.

  • Analytics Alignment: Combine CRM data with feedback insights for a full customer view.

  • Enterprise Ready: Secure, scalable, and configurable for complex workflows.

Getting Started
  1. Connect Salesforce from your Survey Loop account.

  2. Choose when and where to trigger surveys.

  3. Map response fields to Salesforce objects.

  4. Track satisfaction within your CRM dashboard.