About Microsoft Teams

Microsoft Teams is the collaboration hub for modern workplaces—bringing together chat, meetings, files, and apps in one connected workspace. With the Survey Loop integration, your team can receive real-time feedback alerts, share survey results, and collaborate on next steps directly inside Teams.

How this integration works

• Instant Feedback Alerts
  Automatically post survey results or key metrics to specific Teams channels, so the right people see insights as they happen.

• Team Collaboration
  Start conversations around new feedback threads—assign actions, tag teammates, and discuss improvements without switching tools.

• Custom Triggers
  Decide when and where updates appear: after each response, when sentiment changes, or when feedback meets specific conditions.

• Centralized Communication
  Replace scattered updates with a single, streamlined view of customer sentiment right where your team works every day.

Getting Started

1. Connect your Microsoft Teams and Survey Loop accounts.

2. Choose your target channel or chat for feedback updates.

3. Customize triggers and message templates.

4. Collaborate instantly on feedback as it arrives.